FAQs

Absolutely! As a new user, you get the first 14 days for free on both the monthly and the annual plans. Once you have discovered how valuable a partner Buildsnpper is, the billing starts at the end of the trial period.

Yes! In the report section of the app is a pre-installed example of the report.

This report serves as a guide for formatting and structure. The images included are for demonstration purposes only and do not directly correspond to the specific section headings.

Due to the bespoke nature of the photographs required for your final report, we have not included specific content within the images themselves.

To ensure the most effective visuals in your final report, please discuss your photo requirements with the relevant final assessor in advance.

We encourage you to focus on the overall structure and presentation style showcased in this report. While the images act as placeholders, they demonstrate proper formatting and placement within the text.

Buildsnpper requires your location information to be turned on when taking photos ensuring all the correct data is collected. If your general phone settings have the location information turned off it will not show when imported and it is not something that can be recovered. It is recommended to take all photos through the app or to ensure your location data is always turned on.

It is not recommended to share account details due to all data currently being stored directly to your device. Logging into another device would not port over any previously taken images.

We're currently working on a cloud based service that will allow you to share and work on projects together.

In the meantime, you can sign up for our newsletter to receive updates on new features, including the launch of our cloud based service.

There is no official format for Part L image evidence. We have devised the BuildSnpper format through discussion with industry BREL professionals and their requirements. It is important that users of BuildSnpper review the proposed format with their assessors at project outset. We are not responsible in the event assessors will not accept the format.

This section was included from discussion with industry BREL assessors as an opportunity to include items such as SAP test results, sound tests results etc. This section is outside the scope of the Appendix B in Approved Document L and does not need to be populated. It is best to discuss with your assessor to see if they want anything including. Anything included MUST be in PDF format.

Buildsnpper data is stored in two separate locations. All images and reports that you generate are stored locally on your mobile device. All other data such as project and plot names and descriptions, as well as assessor information are securely stored on remote servers.

This depends on the backup settings you have on your device. If you choose to backup app data from BuildSnpper, then you should be able to retrieve the photos from the backup. However, if this is not the case, unfortunately they cannot be recovered as the photos are saved directly onto the mobile device. We take no responsibility around recovery of images in the event of lost devices.

We are working on a cloud based storage add on for clients that would remove this concern.

This depends on the device you use and how you transfer the app data across. Many synchronisation services will copy all app data across to the new device. In this case, you should be able to use the device as you did previously. You also have the option of adding BuildSnpper to your mobile backups and then recovering this on the new device. Other than these two methods, you will unfortunately have to add the photos again manually. We take no responsibility around the migration when upgrading mobile devices.

We are working on a cloud based storage add on for clients that would remove this concern.